Privacy Policy

1. Introduction & Overview

At SHIFU Men's Wear ("we", "our", or "us"), we are deeply committed to protecting your personal privacy. This Privacy Policy outlines how your personal information is collected, used, processed, and safeguarded when you visit or make a purchase from our website.

2. Information We Collect

When you browse or interact with our store, we collect the following categories of information:

• Personal Identifiers: Name, email address, mobile phone number, shipping and billing addresses.
• Order & Transaction Records: Purchased apparel items, sizes, quantities, order reference IDs, delivery instructions, and payment transaction statuses.
• Device & Usage Data: IP address, browser type, device information, and interaction history via cookies to enhance site speed and personalized shopping.

3. Payment Security & Encryption

We do NOT store or have direct access to your credit card numbers, debit card PINs, CVV, or net banking passwords. All online payments are securely processed through RBI-authorized, PCI-DSS Level 1 compliant payment gateways (such as Razorpay).

4. How We Use Your Information

Your data is used strictly for legitimate commercial and fulfillment purposes, including:

• Processing orders, shipments, GST invoices, and return/exchange pickups.
• Sending automated order confirmations, dispatch tracking updates, and password reset links.
• Preventing fraudulent transactions and ensuring overall store security.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information. We only share necessary data with trusted logistics partners (e.g. Delhivery, BlueDart, Shiprocket) solely for delivering your packages and with payment processors for transaction settlement.

6. Customer Rights & Contact

You have the right to review, update, or request the deletion of your customer account at any time. For questions regarding this Privacy Policy or your data, please contact our Data Protection Officer at: